Bob Scarpelli’s Latest Thought
April 5, 2008
Swear. I love Bob. Here’s his last missive to the troops sent last Monday:
“Here’s a Thought from Bob Scarpelli
One of the speakers at our Co-Creativity Conference in Beijing last fall was Jennifer Wen Ma, an artist who is the youngest member of the Beijing Olympic Committee. Ms. Wen Ma leads a group of artists who are creating the Opening and Closing Ceremonies.
She acknowledged the daunting challenge of creating a show that will “stun the world”. It will be watched by billions of people around the globe and will be China’s “face” to the world during the Games.
Now that’s pressure.
She talked about dealing with the expectations of her “client”, the full Chinese Olympic Committee.
Her first instinct was to completely defy those expectations and do something that had no connection with Chinese history or the “expected” icons.
But then she said something that I thought was very insightful and could be a lesson for us as we continue to break new ground in the work we’re doing for our clients. She said, “Working within expectations is sometimes as important as defying expectations” because “if we want to defy expectations, we have to know what they are.”
Later this year at the Beijing Olympics, Jennifer Wen Ma will certainly challenge the notion of what an Olympic Ceremony should be. But she will also do it by “working within expectations” to find a brilliant new solution that will stun her clients and the world.
Good advice for us, too, as we work in new ways everyday with our clients.
Bob Scarpelli
Chairman
Chief Creative Officer”

April 5, 2008 at 9:11 pm
ernie schenck wrote a book about working inside the box as well and this particular creative philosophy has been bandied about for years. the most amusing part is that ddb went to china for a meeting. now that’s funny.
April 5, 2008 at 10:21 pm
i don’t no scarpelli, but i do know that leaking his memos, or any other company email is really kindergarten….ish, and peculiur.
i find it amazing that many think this kind of shit is ok……..until it happens in reverse of course.
if you don’t like the team you play for or the memos from its GM, start your own, or at least find a new one that you could offer, at least some basic respect to, in return for the pay check.
April 6, 2008 at 2:30 pm
In 1972 (I seem to be able to find a story from ancient history in every post), Carl Ally sent a memo to his agency saying that each memo typed and processed and sent out cost the company $165 (they had the IBM Office Products Division at the time and these kind of cost accounting findings were rampant in and out of the advertising for a campaign called “Machines should work; people should think”).
So the memos, he wrote, had better be funny or incisive or illuminating or important to the work or the business.
That was the first week I worked at Ally and for the next three years the only memos I remember were announcing new business wins. Losses were covered in a repeating memo that said, “There will be a meeting at 4:30 in the 11th floor reception area.”
April 6, 2008 at 3:46 pm
here’ an idea: how’s about she “challenge the notion” of human rights violations and cultural oppression?
April 6, 2008 at 3:47 pm
Any agency leader who uses mass e-mail to regularly communicate is out of his or her mind. It’s too easy for disgruntled employees to forward to disgruntled bloggers. I’m surprised than any CEO in this day and age even uses e-mail — nothing good can come of it.
April 6, 2008 at 4:36 pm
hire the right people and you don’t need to send e-mails urging them to basically do their jobs. ddb is a very, very old-school agency that’s desperately trying to seem of the times.
April 7, 2008 at 12:21 am
Nor should CEOs communicate in person; they could find themselves on youtube.
CEOs should, rather, adopt the General Douglas MacArthur post-WWII management style: aloofness. Have three direct reports and stay in your office. Never be seen, never be heard.
Funny thing that happened with e-mail at the beginning. I was into it in 1984 because a client introduced it and encouraged it for all internal communication from the top down. The only people we could really e-mail were the clients. But it was fun, and the only embarrassments came when somehow you cc-ed people you didn’t think were on the thread (George Parker probably could write about that in the 90s).
It is hard to inspire through memos. Actually it is just hard to inspire.
April 7, 2008 at 3:13 am
maybe bob does both: talk to troops AND write emails.
jesus, guys, it’s just a memo.
vof
April 7, 2008 at 11:44 am
>she “challenge the notion” of human rights violations and cultural oppression
sheesh… why?
April 7, 2008 at 3:39 pm
Tom hits the nail on the head, as usual… I got kicked out of a well paying freelance gig at his agency a few years ago ‘cos one of my piss & vinegar emails landed up in the wrong “in-Box.” Everyone should read “e” one of the funniest books on advertising around… But they should read “MadScam.” first… I am an “AdHo” remember.
Cheers/George
April 7, 2008 at 3:58 pm
@required_name…that’s a joke, right? i’m a little slow this morning, just wanna make sure.
April 8, 2008 at 6:46 pm
[...] sucks. Layoffs always just suck. Not sure how many or from what departments. Wonder if the next “Thought From Bob Scarpelli ” email will cover this, but… what do you even [...]
April 18, 2008 at 4:31 am
it’s become very very lonely at ddb. like a morgue. if we merge with element, it may be like an ER, at least
April 20, 2008 at 3:21 am
Bizarre to use China as inspiration.
So what’s the Olympic “Big Show”? A reenactment of the Chinese government beating up Tibetan monks?
As for Bob’s memos. Again, it harks back to Keith’s “On Any Wednesday.” Brain farts from the big guy. No big deal.